At Sleep Machines.com, we are very excited to offer our customers the opportunity to purchase high quality, original sleep products at fantastically reasonable prices. Please feel free to email us with any questions or suggestions. If you need special assistance with large quanity orders, customizing or special orders, we would be happy to help with offering price discounts and quality service. Thank you for choosing Sleep Machines.com for your shopping or gift related needs.

CONTACT US

Sleep Machines.com
PO Box 231262
Portland OR 97281

sales@sleepmachines.com

SHIPPING INFORMATION

ALL items are shipped within 24 to 72 hours after receipt of order. Most all Bucky orders are shipped via FedEx Gound (5 days) and should arrive 7 to 10 business days after the order process date. . Most other products including Sleep Machines CDs ship via USPS Priority Mail (2-3 Days).

SATISFACTION GUARANTEED

If an item is defective we will replace the item or credit your charge card, at your request ( no refunds on shipping ), providing you notify us within 10 days after you receive your shipment. We take great pride in our merchandise and want the customer to be completely satisfied. If you have any questions or concerns, please contact me at sales@sleepmachines.com

RETURN POLICY

To process a return, you must have an RA# first. To get an RA#, just email us at sales@sleepmachines.com. All returned orders will be charged a $10 re-stocking fee. If a product is returned do to faulty shipping address, the account will be credited the cost of the product, not the cost shipping. All Sleep Machines CDs are non-refundable. (MP3 samples are available for every sound CD offered so you know exactly what you will be getting before you order.)

Bucky products may be returned for a refund within 30 days FROM THE DATE OF PURCHASE. Sorry, products are not refundable after 30 days FROM THE DATE OF PURCHASE. Products must be unused and in their original packaging. Open, non-defective bedding (blankets, pillows, eye shades, pillowcases, etc) are not returnable for reasons of health and hygiene.
Defective items may be returned for exchange (no handling fee will be charged for defective returns) within 15 days FROM THE DATE OF PURCHASE.
Free items are excluded from return policy and are not eligible to be returned.

DreamSacks Return Policy: Please notify us of damaged merchandise within 72 hours. Most products may be returned within 30 days as long as they have not been used. Open, non-defective bedding (sheets, pillows, comforters, pillowcases, and duvets etc.) are not returnable for reasons of health and hygiene. Customers are responsible for securely shipping and insuring products returned to DreamSacks. Please be aware that all sales are final on discounted and sale items. No returns or exchanges. Thank you for your understanding.

Oshadhi Return Policy: Please notify us of damaged merchandise within 72 hours. Most products may be returned within 30 days as long as they have not been opened. Open, non-defective defusers or oils are not returnable. Thank you for your understanding.


CREDIT CARDS

We accept VISA & MASTERCARD & AMERICAN EXPRESS & DISCOVER & PAYPAL.

DISCLAIMER For CDs

All rights reserved. All Sleep Machines CDs sound recording or recordings are for your listening enjoyment only. Creative Resources & Sleep Machines.com reserves any other rights not expressly granted to you. All lending, renting, copying, duplicating, trading or reselling of this product or it's contents is strictly prohibited.

PRIVACY POLICY

All information is kept private and only used by Sleep Machines.com. No information is ever shared with anyone.